MSP Roundtable – April 2019

Thursday April 25, 2019 1:00 pm

An MSP Roundtable is an opportunity for us to come together as a community and help each other with opportunities and questions that we have. The goal is for everyone that attends to be an active participant, whether it's by asking questions or providing answers.

Agile and Effective Backup Management with Altaro VM Backup

Thursday April 18, 2019 1:00 pm

Many of today’s backup applications tend to be overly complicated and make onboarding and managing data protection for multiple customers at scale an arduous process. One of the key focuses of Altaro VM Backup is a strict focus on ease of use at all facets of the application.

An Interview With Ian Alexander

Tuesday April 9, 2019 1:00 pm

I'll be joined by Ian Alexander, co-founder of SyncroMSP, for a special interview and Q&A session.

The MSPs Complete Satisfaction Solution

Thursday February 21, 2019 1:00 pm

Customer satisfaction isn’t a "nice to have" – it’s a must. Without it, your business risks not only missing out on new clients but shedding existing ones.

Many MSPs administer some kind of CSAT survey connected with service tickets. But to truly see the whole picture, this isn't enough.

Grow Your Revenue in 2019 with Network Assessments

Thursday April 4, 2019 1:00 pm

Network assessments are an effective way to demonstrate the value of your managed network services to prospects. Whether you charge for the assessment itself or simply use it as an entry to a managed service package, we’ll show you how to build network assessments into your sales and marketing plans.

Achieving Infinite Scale for your MSP

Thursday March 28, 2019 1:00 pm

In this webinar Steve talks with James Vickery - founder of Benchmark 365 & author of the Infinite Scale: the new ultimate guide to growing your MSP. James will talk through some of the key insights in his new book including:

Keeping the leaky sales bucket full of quality leads.

March 2019 Roundtable

Thursday March 7, 2019 1:00 pm

Each month we have a roundtable session where MSPs talk about challenges in their business and we help each other overcome them.

This month we're going to talk about security. There's been a lot of unfortunate news lately where MSPs and their clients are getting hit by ransomware due to vulnerabilities in our own solution stack.

Cold Calling and Prospecting Exercises

Thursday February 28, 2019 1:00 pm

Cold calling... Just the thought of doing it makes me feel like a sleazy used car salesman. I shudder at even the idea of cold calling. But it's a necessary evil in business.

My big awesome plan for this webinar was to have a list of prospects and call them, live.

Anatomy of a Phishing Attack with DNSFilter

Thursday February 14, 2019 1:00 pm

DNSFilter will show the tricks that bad actors use to trick users into giving up their sensitive information and how DNS is one of the best methods for mitigating phishing attacks.

Proofpoint Technical Demo

Tuesday December 11, 2018 1:00 pm

For the past 15+ years, Proofpoint has been keeping customers protected against email attacks. Learn why over half of the Fortune 100, 7 of the top 10 global retailers, and 14 of the top 15 research universities trust their email protection to Proofpoint.