An MSP Roundtable is an opportunity for us to come together as a community and help each other with opportunities and questions that we have. The goal is for everyone that attends to be an active participant, whether it's by asking questions or providing answers.
Earlier in 2019 you may remember Simplesat was a guest vendor on MSP Webinars. I want to take a deeper dive into their solution and play with it further. I'm going to be setting it up for the first time and you all get to experience it first-hand with me.
I recently purchased ConnectWise Sell and started setting things up. I stopped, realizing this could be fun to set up as a group. For those of you that have never seen CW Sell before, or just want to get a closer look, this will be perfect for you. If you're a seasoned Sell professional you should still come in and share some of the things you've learned.
Many of today’s backup applications tend to be overly complicated and make onboarding and managing data protection for multiple customers at scale an arduous process. One of the key focuses of Altaro VM Backup is a strict focus on ease of use at all facets of the application.
Customer satisfaction isn’t a "nice to have" – it’s a must. Without it, your business risks not only missing out on new clients but shedding existing ones.
Many MSPs administer some kind of CSAT survey connected with service tickets. But to truly see the whole picture, this isn't enough.
Network assessments are an effective way to demonstrate the value of your managed network services to prospects. Whether you charge for the assessment itself or simply use it as an entry to a managed service package, we’ll show you how to build network assessments into your sales and marketing plans.
In this webinar Steve talks with James Vickery - founder of Benchmark 365 & author of the Infinite Scale: the new ultimate guide to growing your MSP. James will talk through some of the key insights in his new book including:
Keeping the leaky sales bucket full of quality leads.
Each month we have a roundtable session where MSPs talk about challenges in their business and we help each other overcome them.
This month we're going to talk about security. There's been a lot of unfortunate news lately where MSPs and their clients are getting hit by ransomware due to vulnerabilities in our own solution stack.