Continuous Improvement

Monday September 2, 2019 11:00 am

Sometimes you get into the grind of doing... well, whatever it is you do. Before you know it months have gone by and you haven't really done anything to take your business to the next level. Let's talk about some of the things we're doing to work ON our business instead of FOR our business.

Automation Discussion

Friday August 23, 2019 1:00 pm

As an MSP the best way to become more profitable is to automate more so you can do less. Let's talk about some of the creative things you've automated—I won't say no to examples, but understand if you're not willing to share the code. Talking about concepts is a great way to get the gears turning.

Interview of Al Alper (CyberGuard360)

Thursday August 22, 2019 1:00 pm

If you're not familiar with Al Alper, he is the founder of CyberGuard360, a channel company that specializes in cybersecurity. I've invited Al to have a conversation. No slide decks, no agenda, no sales pitch. We're just going to talk about his companies, cybersecurity, and whatever else comes to mind.

Interview: Al Alper (CyberGuard360, PIIGuard360)

Thursday August 22, 2019 1:00 pm

Cybersecurity is a critical component of an IT service offering to your clients. Al Alper created CyberGuard360 to bring you a turnkey solution of tools so you can start an MSSP of your own. I'm going to talk to him about MSP, MSSP, cybersecurity, security news, and more.

Live Setup: Sophos XG Firewall

Thursday August 15, 2019 1:00 pm

I'll be working with the team from Sophos as I go through setting up a Sophos XG 125 firewall. We're going to talk about best practices, things to look out for, and more as I literally stumble my way through setting up an XG device for the first time.

*I am going to get the device out of the box and connected to the Internet ahead of time but will also be recording that as best as I can so I don't lose a connection during the actual webinar.

$hit My Customers Say

Monday August 5, 2019 11:00 am

I'm having a case of the Mondays, so this mastermind session is going to be lighthearted and fun. We're going to talk about some of the more "out there" conversations or requests we've gotten from customers. Now I want to clarify, this isn't going to be an hour of bashing customers—these are the people that pay our bills after all!

Mastermind meetings are a group of IT professionals getting together to discuss the meeting topic.

Cybersecurity Landscape

Friday August 2, 2019 1:00 pm

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Live Setup: Ninja RMM

Thursday July 25, 2019 1:00 pm

I'm at it again! I've got a 10-user account of Ninja RMM that I'd like to go through with you guys and try to set it up for the first time.

Live Setup webinars have two goals: the first is for potential users of a product to see how intuitive the interface is (or isn't) for day-to-day use.

MSP Roundtable – April 2019

Thursday April 25, 2019 1:00 pm

An MSP Roundtable is an opportunity for us to come together as a community and help each other with opportunities and questions that we have. The goal is for everyone that attends to be an active participant, whether it's by asking questions or providing answers.

Live Setup: Sophos Central

Thursday July 11, 2019 1:00 pm

Watch Steve Taylor configure his first instance of Sophos Central. This will give you an opportunity to see how intuitive the UX is (or isn't) along with configuring some profiles for deploying software to endpoints and servers.

I've asked Nathan from Rain Networks to join me to help chime in if I get too stuck that way this isn't 60 minutes of you watching me sweat and have absolutely no idea what I'm doing.